Controls Automation and Continuous Monitoring

Controls Automation and Continuous Monitoring for Residential Mortgages and Personal Property Portfolio

Industry leading solution monitoring in excess of 1M securities.

Project Statement

The bank faced significant gaps in the registration and maintenance of collateral data with the Land Titles Office, and issues with data integrity in the collateral management system. Internal and external reviews highlighted these gaps, which had grown over time due to a lack of mechanisms to maintain high data quality. The bank also faced increasing regulatory pressure to ensure better control and compliance.

Problem Solution

Leveraging the bank’s cloud data platform, we developed a compelling use case to implement a cloud-first continuous monitoring system. This system integrated an algorithm engine, powered by machine learning and AI, to match data accurately and minimise false positives and negatives. The system was fine-tuned with input from business domain experts and bankers, ensuring alignment with business logic and regulatory standards. This approach enabled near real-time monitoring of collateral issues and allowed for quicker identification and resolution of problems before they became critical.

Value Delivered

Regulatory Compliance: The system ensured that the bank met leading industry standards for collateral management and regulatory compliance, reducing risk and ensuring adherence to evolving regulations.
Operational Efficiency: By automating continuous monitoring, the bank improved operational efficiency, with quicker issue resolution and reduced manual intervention.
Improved Decision-Making: Business Intelligence (BI) dashboards provided unique, real-time insights into the entire collateral management value chain, enhancing decision-making capabilities for the bank’s leadership.
Better Customer Outcomes: With faster identification and resolution of collateral issues, the bank was able to maintain smoother operations, improving customer satisfaction and protecting loan portfolio integrity.

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